Frequently Asked Questions for end users (User FAQ)

Here you can find common questions, frequently asked on the VirtualBox mailing lists and IRC channel, along with their answers. Please consult this list every time you run into a problem that is not described in the User Manual.

Note that we update the User Manual on a regular basis, and information that first shows up on this page is moved to the User Manual regularly. As a result, please do check the User Manual also, especially the "Troubleshooting" section.

Also make sure to check whether you are running the latest version of VirtualBox.

General

• VirtualBox User Manual FAQ section
• VirtualBox end user forum ​Howtos and Tutorials

How to get help

Note that support for non-paying customers is done on a best-effort basis. Note further that as the reporter of a problem, it's your responsibility to provide accurate information. Below are key pieces of data you should provide when requesting help from a mailing list or when reporting a bug in the public bug tracker.

Environment:

• Version of VirtualBox installed (e.g. 3.1.2)
• Type and version of the Host Operating System (e.g. openSUSE 11.2, Windows XP SP3, etc.)
• Type and version of the Guest OS

Problem:

• What are you trying to accomplish
• What did you expect and what was the result?

Attempted Resolutions:

• Have you searched the User Manual?
• What have you attempted and what was the result of each attempt?

Do not post VBox.log files to a mailing list -- better open a bug report (search for existing bugs before!) and attach the VBox.log file there.