Changes between Version 111 and Version 112 of User_FAQ
- Timestamp:
- Oct 17, 2011 9:09:15 AM (13 years ago)
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User_FAQ
v111 v112 3 3 Here you can find common questions, frequently asked on the [wiki:"Community" VirtualBox mailing lists and IRC channel], along with their answers. Please consult this list every time you run into a problem that is not described in the [wiki:"Downloads" User Manual]. 4 4 5 Note that we update the [ http://www.virtualbox.org/manual/UserManual.html User Manual] on a regular basis, and information that first shows up on this page is moved to the User Manual regularly. As a result, please do check the User Manual also, especially the "Troubleshooting" section.5 Note that we update the [/manual/UserManual.html User Manual] on a regular basis, and information that first shows up on this page is moved to the User Manual regularly. As a result, please do check the User Manual also, especially the "Troubleshooting" section. 6 6 7 7 Also make sure to check whether you are running the latest version of !VirtualBox. … … 13 13 14 14 == How to get help == 15 Note that support for non-paying customers is done on a best-effort basis. Note further that as the reporter of a problem, it's your responsibility to provide accurate information. Below are key pieces of data you should provide when requesting help from a [ http://www.virtualbox.org/wiki/Mailing_lists mailing list] or when reporting a bug in the [http://www.virtualbox.org/wiki/Bugtracker public bug tracker].15 Note that support for non-paying customers is done on a best-effort basis. Note further that as the reporter of a problem, it's your responsibility to provide accurate information. Below are key pieces of data you should provide when requesting help from a [wiki:Mailing_lists mailing list] or when reporting a bug in the [wiki:Bugtracker public bug tracker]. 16 16 17 17 '''Environment:''' … … 28 28 * What have you attempted and what was the result of each attempt? 29 29 30 Do '''not''' post VBox.log files to a mailing list -- better open a bug report ([ http://www.virtualbox.org/search?link&q=&ticket=on search] for existing bugs before!) and attach the VBox.log file there.30 Do '''not''' post VBox.log files to a mailing list -- better open a bug report ([/search?link&q=&ticket=on search] for existing bugs before!) and attach the VBox.log file there.