VirtualBox

Opened 3 days ago

Last modified 3 days ago

#22103 new defect

VirtualBox on Win11 BSOD when I plug in USB

Reported by: gpcvb Owned by:
Component: USB Version: VirtualBox-7.0.18
Keywords: USB BSOD Win11 crash VBoxUSBMon.sys Cc:
Guest type: Windows Host type: Windows

Description (last modified by gpcvb)

Hello, when plugging in USB device on WIN11, Win11 crashes with BSOD. It happens 100% of the attempts. It is not related to a particular Virtual Machine, even if only the host is running with no virtual machine running, it crashes.

Looking at the minidump it seems a failure on VBoxUSBMon.sys

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.031 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.281 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 29

Microsoft (R) Windows Debugger Version 10.0.26100.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\temp\062724-9500-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff807`6f600000 PsLoadedModuleList = 0xfffff807`70213150
Debug session time: Thu Jun 27 16:56:27.554 2024 (UTC + 2:00)
System Uptime: 0 days 0:01:13.165
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....................................
Loading User Symbols

Loading unloaded module list
.....................
For analysis of this file, run !analyze -v
6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PNP_DETECTED_FATAL_ERROR (ca)
PnP encountered a severe error, either as a result of a problem in a driver or
a problem in PnP itself.  The first argument describes the nature of the
problem, the second argument is the address of the PDO.  The other arguments
vary depending on argument 1.
Arguments:
Arg1: 0000000000000002, Invalid PDO
	An API which requires a PDO has been called with either an FDO,
	a PDO which hasn't been initialized yet (returned to PnP in a
	QueryDeviceRelation/BusRelations), or some random piece of
	memory.
Arg2: ffffbc8a90bf2b70, Purported PDO.
Arg3: 0000000000000000, Driver object.
Arg4: 0000000000000000

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for VBoxUSBMon.sys
*** WARNING: Check Image - Checksum mismatch - Dump: 0x20dd2f, File: 0x20dda5 - C:\ProgramData\dbg\sym\BTHport.sys\60816D27202000\BTHport.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3796

    Key  : Analysis.Elapsed.mSec
    Value: 10084

    Key  : Analysis.IO.Other.Mb
    Value: 2

    Key  : Analysis.IO.Read.Mb
    Value: 13

    Key  : Analysis.IO.Write.Mb
    Value: 2

    Key  : Analysis.Init.CPU.mSec
    Value: 3077

    Key  : Analysis.Init.Elapsed.mSec
    Value: 83169

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 104

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xca

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0xCA_2_VBoxUSBMon!unknown_function

    Key  : Failure.Hash
    Value: {f383f969-2d54-027f-581d-9ff3d707fa92}


BUGCHECK_CODE:  ca

BUGCHECK_P1: 2

BUGCHECK_P2: ffffbc8a90bf2b70

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  062724-9500-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

DEVICE_OBJECT: ffffbc8a90bf2b70

DRIVER_OBJECT: ffffbc8a846ade10

IMAGE_NAME:  VBoxUSBMon.sys

FAULTING_MODULE: fffff8078c3f0000 UsbHub3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffffcc87`2b6e5de8 fffff807`6fecf8cf     : 00000000`000000ca 00000000`00000002 ffffbc8a`90bf2b70 00000000`00000000 : nt!KeBugCheckEx
ffffcc87`2b6e5df0 fffff807`79b239e8     : ffffbc8a`6917b800 ffffbc8a`90bf2b70 ffffbc8a`6917c010 00000000`00000001 : nt!IoGetDevicePropertyData+0x195a1f
ffffcc87`2b6e5e40 ffffbc8a`6917b800     : ffffbc8a`90bf2b70 ffffbc8a`6917c010 00000000`00000001 00000000`00000600 : VBoxUSBMon+0x39e8
ffffcc87`2b6e5e48 ffffbc8a`90bf2b70     : ffffbc8a`6917c010 00000000`00000001 00000000`00000600 ffffbc8a`6917c124 : 0xffffbc8a`6917b800
ffffcc87`2b6e5e50 ffffbc8a`6917c010     : 00000000`00000001 00000000`00000600 ffffbc8a`6917c124 ffffcc87`2b6e5e84 : 0xffffbc8a`90bf2b70
ffffcc87`2b6e5e58 00000000`00000001     : 00000000`00000600 ffffbc8a`6917c124 ffffcc87`2b6e5e84 ffffcc87`2b6e5e80 : 0xffffbc8a`6917c010
ffffcc87`2b6e5e60 00000000`00000600     : ffffbc8a`6917c124 ffffcc87`2b6e5e84 ffffcc87`2b6e5e80 00000000`00000740 : 0x1
ffffcc87`2b6e5e68 ffffbc8a`6917c124     : ffffcc87`2b6e5e84 ffffcc87`2b6e5e80 00000000`00000740 00000000`00000000 : 0x600
ffffcc87`2b6e5e70 ffffcc87`2b6e5e84     : ffffcc87`2b6e5e80 00000000`00000740 00000000`00000000 00000000`00760000 : 0xffffbc8a`6917c124
ffffcc87`2b6e5e78 ffffcc87`2b6e5e80     : 00000000`00000740 00000000`00000000 00000000`00760000 ffffbc8a`6917bfe0 : 0xffffcc87`2b6e5e84
ffffcc87`2b6e5e80 00000000`00000740     : 00000000`00000000 00000000`00760000 ffffbc8a`6917bfe0 ffffbc8a`6917bfe8 : 0xffffcc87`2b6e5e80
ffffcc87`2b6e5e88 00000000`00000000     : 00000000`00760000 ffffbc8a`6917bfe0 ffffbc8a`6917bfe8 fffff807`6f864767 : 0x740


SYMBOL_NAME:  VBoxUSBMon+39e8

MODULE_NAME: VBoxUSBMon

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  39e8

FAILURE_BUCKET_ID:  0xCA_2_VBoxUSBMon!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {f383f969-2d54-027f-581d-9ff3d707fa92}

Followup:     MachineOwner
---------


Attached the minidump, the analyze result, and VirtualBox log

Attachments (9)

WinDbg for VirtualBox BSOD on USB device Plugin.txt (6.7 KB ) - added by gpcvb 3 days ago.
062724-9500-01.zip.001 (488.3 KB ) - added by gpcvb 3 days ago.
062724-9500-01.zip.002 (347.8 KB ) - added by gpcvb 3 days ago.
VBoxSVC.log (5.5 KB ) - added by gpcvb 3 days ago.
selectorwindow.log (1013 bytes ) - added by gpcvb 3 days ago.
VBoxSVC.log.1 (11.5 KB ) - added by gpcvb 3 days ago.
selectorwindow.log.1 (1.1 KB ) - added by gpcvb 3 days ago.
VirtualBox.xml (4.5 KB ) - added by gpcvb 3 days ago.
VirtualBox.xml-prev (4.5 KB ) - added by gpcvb 3 days ago.

Download all attachments as: .zip

Change History (10)

by gpcvb, 3 days ago

Attachment: 062724-9500-01.zip.001 added

by gpcvb, 3 days ago

Attachment: 062724-9500-01.zip.002 added

by gpcvb, 3 days ago

Attachment: VBoxSVC.log added

by gpcvb, 3 days ago

Attachment: selectorwindow.log added

by gpcvb, 3 days ago

Attachment: VBoxSVC.log.1 added

by gpcvb, 3 days ago

Attachment: selectorwindow.log.1 added

by gpcvb, 3 days ago

Attachment: VirtualBox.xml added

by gpcvb, 3 days ago

Attachment: VirtualBox.xml-prev added

comment:1 by gpcvb, 3 days ago

Description: modified (diff)
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