Opened 5 years ago
Last modified 5 years ago
#19123 awaitsfeedback defect
VM Aborts On Laptop Suspend OR Machine Pause
| Reported by: | yato | Owned by: | |
|---|---|---|---|
| Component: | other | Version: | VirtualBox 6.0.14 |
| Keywords: | Abort Suspend Pause | Cc: | |
| Guest type: | Linux | Host type: | Windows |
Description
Hello,
Recently updated to 6.0.14 on Windows 10, hosting a Centos guest.
Two scenarios trigger a VM abort, maybe 50% of the time: [1] pause VM (Machine -> Pause) ]2] send laptop to sleep
A dialog will pop up (immediately for [1] and on resume for [2]).
Attaching logs and a screenshot of the dialog.
Cheers, yato
Attachments (4)
Change History (8)
by , 5 years ago
| Attachment: | VM Abort.png added |
|---|
by , 5 years ago
| Attachment: | virtualbox-2019-11-21-20-29-18[manual vm pause].log added |
|---|
Logs for Machine/Suspend
comment:1 by , 5 years ago
From the VBox.log:
1:55:08.225609 Changing the VM state from 'RUNNING' to 'SUSPENDING' 11:55:08.274853 11:55:08.274854 !!! rtR3WinUnhandledXcptFilter caught an exception on thread 0000000000004204!!! 11:55:08.274865 11:55:08.274865 ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=00007ffa571a8201
That "ExceptionCode=0xc0000005" looks like you might be having a hardening problem...
Please read really carefully the following FAQ: Diagnosing VirtualBox Hardening Issues for some generic guidelines/ideas. Those are guidelines, you have to use your judgement as to which program might be responsible...
follow-up: 3 comment:2 by , 5 years ago
Thanks.
The hardening logs point at dsound.dll. Disabling sound altogether on VM settings has made this go away. We'll investigate the interaction with dsound.dll further ..
Cheers, yato
comment:3 by , 5 years ago
| Status: | new → awaitsfeedback |
|---|
Replying to yato:
The hardening logs point at dsound.dll. Disabling sound altogether on VM settings has made this go away. We'll investigate the interaction with dsound.dll further
That's interesting... Can you please post a "VBoxHardening.log" from such a failed session so we can have a better understanding of the situation? There's nothing obvious in the "VBox.log" that points to something like that, nor would I expect it to be.
In the guide that I pointed you to, there are some generic troubleshooting steps that might help, especially the "sfc /scannow" command...
comment:4 by , 5 years ago
I experience similar issues, however, I'm on iMac (27-inch, Late 2013) and MacOS 10.14.6. Guest OS is Arch Linux 64.
I have the same issues in both VB 6.0.14 and 6.1.2.
Every time I pause and then un-pause the VirtualBox crash.
I narrowed down the issue to ICH AC97. If i select Intel HD Audio I can not reproduce the crash.
During testing, when i messed around with the audio settings, i got a kernel Panic. It happened with ICH AC97 selected. The iMac rebooted instantly when i started the VM.
See attached log files above.
Screenshot